Overview

Member Concierge Wanted! 

  • Serve as the host of the shop: welcome our guests and Grooming Club members, deliver amazing short tours, and serve appropriate complimentary beverages and decedent snacks
  • Thoroughly understand our services, products, and Grooming Club for optimal guest experience
  • Serve as the shift manager for operating the shop; manage the team and guests efficiently to ensure the highest level of service
  • Manage client flow, wait times, communication, and guest experience
  • Answer the phones, schedule appointments, and make follow-up calls as needed
  • Check-in guests upon their arrival, check out guests at the close of their service(s), and educate guests on our Grooming Club options
  • Be responsible for the shop opening, closing, and daily operating procedures
  • Own the inventory management of front desk and bar/beverage supplies
  • Support the cleaning of the shop floor, hot & cold towel inventory, laundering of towels, and other assigned duties

Locations available: Leesburg | Gainesville | Reston

Tagged as: concerige; receptionist, shift manager