Now Hiring Loudoun

Description

Research and Information Technology Analyst with a comprehensive 15 years background in identifying and connecting Government Contracting (GovCon) Business Development partners with Federal and State & Local contract opportunities. Skilled in identifying opportunities and processes in creating and maintaining data entry databases as well as developing business capture processes (application & contracting process).

Skills and Knowledge:

• 1st Tier Technical Support
• Website Administration
• Web-Based Training
• Issue Ticketing (Jira)
• California Procurement applications
• CRM Database (Salesforce)
• Government Contracting Research
• Customer Service
• Freedom of Information Act (FOIA)

CAREER HIGHLIGHTS

• Created and managed multiple databases to track State & Local and Federal procurement information
  using LibreOffice Base and Microsoft Access.
• Collaborated with Technical Support, Management and Research teams in the creation of an opportunity
  management data entry application that was in use for 15 years.
• Worked remotely from 2010 to 2019.
• Executed application updates/fixes with Technical Support for over 10 years.
• Analyzed GovCon industry databases in order to incorporate into company/application business model and
  use in research process.

PROFESSIONAL EXPERIENCE

ABA Protection, Inc. – Castaic, CA (Remote work in Virginia) April 2021 – Present
Consulting for small privately owned security guard company based in California.

Sr. Government Analyst

• Active role in consulting team establishing company’s presence in California’s State and Local contracting
  marketplace through the creation of the Business Development Department.
• Identify procurement information to include current solicitation/bid postings to contract award notices.
• Established research process to identify California State & Local Procurement Opportunities using more
  than one thousand procurement websites for new additions and changes/updates.
• Built and maintains State & Local opportunity tracking database using LibreOffice Base consisting of:
  o Over 640 contracting opportunity records.
  o Over 325 records containing companies billing rates identified through opportunity research.
  o Over 85 records containing bidders and bidding values.
• Established communication and technical processes with Business Development manager to manage
  bidding opportunities.

epipeline, Inc. – Reston, VA –  June 1999 – March 8, 2019
Subscription based third party government contracting identification and management web-based application.

Customer Care and Training Representative

• Supported the creation of a long-lasting data entry opportunity management system that was in use for 15
  years and increased Research productivity by 50 percent.
• Provided 1st Tier Technical Support.
• Reported and prioritized website changes, bug fixes and suggested application improvements using Jira
  Software.
• Tested website fixes/improvements prior to release.
• Coordinated with Database Administrator to manage local office network.
• Performed website administration duties for a subscription-based platform.
• Processed Freedom of Information Act (FOIA) requests, created Microsoft Access Database to track
  requests as well as transitioning database to Microsoft Excel to meet new business processes.
• Conducted Renewal and Post-Sales Support.

Researcher

• Conducted Government Contracting opportunity research within the Information Technology (IT),
  Architect, Engineering, and Construction (AEC) and Operations and Maintenance (O&M) verticals.
• Researched incumbent contractor information for both Federal and State & Local opportunities.
• Performed Ad-hoc procurement research.

VOLUNTEER

The Open Source Research Website (TOSR) – September 2019 – Present
Personal website showing Government Contracting (GovCon) research examples.

• www.theopensourceresearch.com
• Created and maintain GovCon opportunity research example website.
• Research of Government Contracting Opportunities.
• Performs website administration.

Volunteer at Career Confidence – May 2020 – Present

Organization providing free expert job skills education.

•  Co-host job skills search and education Zoom sessions.
•  Lead breakout sessions during main Zoom session.

APPLICATION KNOWLEDGE

• Microsoft Office
•  sam.beta.gov
• Trello
• Webex
• Zoom
• Slack
• Microsoft Teams
• FPDS.gov
• Join.me
• Jupyter Network
• Bluehost
• LibreOffice
• Google Meet
• Microsoft Visual Studio Code
• Jira Software
• Wordpress
• FPDS.gov

EDUCATION
Bachelors of Arts: History, University of Mary Washington

LEARNING/CERTIFICATIONS

Google IT Support – September 2020 – February 2021

• Coursera
  • Completed Google IT Professional Certification (5 Courses):
    • Technical Support Fundamentals.
    • The Bits and Bytes of Computer Networking.
    • Operation Systems and You: Becoming a Power User.
    • System Administration and IT Infrastructure Systems.
    • IT Security: Defense against the Digital Dark Arts.

Project Management Essentials Certified (PMEC) – August 2020

• Management and Strategy Institute (MSI).

LinkedIn Learning – June 2020 – September 2020

•  Completed Courses:
  • Introduction to Data Science course.
  • Digital Transformation in Practice: Virtual Collaboration Tools learning path.
  • Learning Cloud Computing: Cloud Security.
  • Accessible Video: Caption, Search and compliance Strategies (Section 508)