Description

Research and Information Technology Analyst with a comprehensive 15 years background in identifying and connecting Government Contracting (GovCon) Business Development partners with Federal and State & Local contract opportunities. Skilled in identifying opportunities and processes in creating and maintaining data entry databases as well as developing business capture processes (application & contracting process).

Skills and Knowledge:

  • 1st Tier Technical Support
  • Website Administration
  • Web-Based Training
  • Issue Ticketing (Jira)
  • California Procurement applications
  • CRM Database (Salesforce)
  • Government Contracting Research
  • Customer Service
  • Freedom of Information Act (FOIA)

CAREER HIGHLIGHTS

  • Created and managed multiple databases to track State & Local and Federal procurement information
    using LibreOffice Base and Microsoft Access.
  • Collaborated with Technical Support, Management and Research teams in the creation of an opportunity
    management data entry application that was in use for 15 years.
  • Worked remotely from 2010 to 2019.
  • Executed application updates/fixes with Technical Support for over 10 years.
  • Analyzed GovCon industry databases in order to incorporate into company/application business model and
    use in research process.

PROFESSIONAL EXPERIENCE

ABA Protection, Inc. – Castaic, CA (Remote work in Virginia) April 2021 – Present
Consulting for small privately owned security guard company based in California.

Sr. Government Analyst

  • Active role in consulting team establishing company’s presence in California’s State and Local contracting
    marketplace through the creation of the Business Development Department.
  • Identify procurement information to include current solicitation/bid postings to contract award notices.
  • Established research process to identify California State & Local Procurement Opportunities using more
    than one thousand procurement websites for new additions and changes/updates.
  • Built and maintains State & Local opportunity tracking database using LibreOffice Base consisting of:
    o Over 640 contracting opportunity records.
    o Over 325 records containing companies billing rates identified through opportunity research.
    o Over 85 records containing bidders and bidding values.
  • Established communication and technical processes with Business Development manager to manage
    bidding opportunities.

epipeline, Inc. – Reston, VA –  June 1999 – March 8, 2019
Subscription based third party government contracting identification and management web-based application.

Customer Care and Training Representative

  • Supported the creation of a long-lasting data entry opportunity management system that was in use for 15
    years and increased Research productivity by 50 percent.
  • Provided 1st Tier Technical Support.
  • Reported and prioritized website changes, bug fixes and suggested application improvements using Jira
    Software.
  • Tested website fixes/improvements prior to release.
  • Coordinated with Database Administrator to manage local office network.
  • Performed website administration duties for a subscription-based platform.
  • Processed Freedom of Information Act (FOIA) requests, created Microsoft Access Database to track
    requests as well as transitioning database to Microsoft Excel to meet new business processes.
  • Conducted Renewal and Post-Sales Support.

Researcher

  • Conducted Government Contracting opportunity research within the Information Technology (IT),
    Architect, Engineering, and Construction (AEC) and Operations and Maintenance (O&M) verticals.
  • Researched incumbent contractor information for both Federal and State & Local opportunities.
  • Performed Ad-hoc procurement research.

VOLUNTEER

The Open Source Research Website (TOSR) – September 2019 – Present
Personal website showing Government Contracting (GovCon) research examples.

  • www.theopensourceresearch.com
  • Created and maintain GovCon opportunity research example website.
  • Research of Government Contracting Opportunities.
  • Performs website administration.

Volunteer at Career Confidence – May 2020 – Present

Organization providing free expert job skills education.

  •  Co-host job skills search and education Zoom sessions.
  •  Lead breakout sessions during main Zoom session.

APPLICATION KNOWLEDGE

  • Microsoft Office
  •  sam.beta.gov
  • Trello
  • Webex
  • Zoom
  • Slack
  • Microsoft Teams
  • FPDS.gov
  • Join.me
  • Jupyter Network
  • Bluehost
  • LibreOffice
  • Google Meet
  • Microsoft Visual Studio Code
  • Jira Software
  • Wordpress
  • FPDS.gov

EDUCATION
Bachelors of Arts: History, University of Mary Washington

LEARNING/CERTIFICATIONS

Google IT Support – September 2020 – February 2021

  • Coursera
    • Completed Google IT Professional Certification (5 Courses):
      • Technical Support Fundamentals.
      • The Bits and Bytes of Computer Networking.
      • Operation Systems and You: Becoming a Power User.
      • System Administration and IT Infrastructure Systems.
      • IT Security: Defense against the Digital Dark Arts.

Project Management Essentials Certified (PMEC) – August 2020

  • Management and Strategy Institute (MSI).

LinkedIn Learning – June 2020 – September 2020

  •  Completed Courses:
    • Introduction to Data Science course.
    • Digital Transformation in Practice: Virtual Collaboration Tools learning path.
    • Learning Cloud Computing: Cloud Security.
    • Accessible Video: Caption, Search and compliance Strategies (Section 508)

Education

University of Mary Washington

1992/1996 Bachelors of Arts, History

Experience

ABA Protection, Inc.

April 2021 - Present Sr. Government Analyst

Consulting for small privately owned security guard company based in California.

epipeline, Inc.

June 1999 / March 2019 Customer Care and Training Representative

Performed many different roles within this small business from Researcher, Sales Support and Customer Care and Training Representative. This company was a subscription based third party government contracting identification and management web-based application.